Dear ,

Like everyone, we have been monitoring the Coronavirus (COVID-19) outbreak. We are reaching out to you today to respond to some questions we have received from customers.

At this point, we have no concerns with our supply chain and our ability to supply our products to you. We do not foresee any areas of risk based on what is known now. We will continue to deliver on our promise to be wildly reliable in service to our customers.

We have multiple warehouses, extra stock on hand and multiple contingency plans in place. We are very fortunate that we have the ability to run 100% remote, if such an occurrence ever became necessary. We have implemented supportive and flexible policies for our staff so that our entire team feels safe. This includes canceling air travel for our sales representatives for the time being.

We are routinely checking in with our suppliers to ensure they are not being affected by any work stoppages. Most of our raw materials are sourced domestically, and we have multiple qualified raw material sources. We will continue to remain in frequent communication with our suppliers so that we quickly detect any concerns that do arise. We will provide regular communications to keep you up to date as well.

Should you experience any issues with other suppliers, we are ready and appreciative of the opportunity to serve you.

Thank you for your trust in RELYCO and thank you for your business!

Sincerely,
Bruce Steinberg, CEO